Detroit Janitorial & Cleaning Services Blog

Christine Duquette

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Zika: The Risks & Role Commercial Cleaning Play In Infection Control

Posted by Christine Duquette on Mon, Jun 06, 2016 @ 07:18 PM

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Chances are that unless you have been living off the grid, you have heard of the Zika virus and some of the threats it poses. It’s all too easy to believe the news headlines designed to grab attention, but not always an accurate depiction of risk:

“Zika virus comes to the United States”

“Scientists warn Zika spreading”

“What you don’t know about Zika could put you at risk.”

“Local communities brace themselves for Zika.”

“Mosquito season could be deadly thanks to Zika virus.”

So what exactly is the Zika virus? What are the real risks associated with it? What if any threat does it pose here in the United States? And what role do commercial cleaning companies and janitorial services play in helping make facilities cleaner and safeguarded against ALL viruses and disease causing pathogens?


So What Exactly Is The Zika Virus?

According to he CDC (Centers for Disease Control), the Zika virus is a disease that spreads to people chiefly through mosquitos, specifically the Aedes species of mosquito. If the mosquito itself is infected with Zika, it can transmit the virus. Among the most widespread symptoms of Zika are fever, rash, joint pain, and conjunctivitis. Most often, the illness is mild and many people may not even realize they are sick. Although the illness is generally not serious, the Zika virus infection during pregnancy can cause a serious birth defect called microcephaly, in addition to other severe fetal brain defects. After an individual has been infected, he or she is typically protected from future infections.


What Are The Real Risks Associated With The Zika Virus?

The single greatest health risk is that Zika can be spread from a pregnant woman to her fetus causing severe birth defects. There are also an increased amount of cases of Guillain-Barré syndrome in areas affected by Zika. Guillain-Barré syndrome is a disorder in which the body's immune system attacks part of the peripheral nervous system. As no vaccine exists to prevent Zika virus disease, the current focus is on prevention measures. Prevention measure include avoiding mosquito bites. According to the CDC, when in areas with Zika, the following measures can help protect you. 

  • Wear long-sleeved shirts and long pants.
  • Opt for places with air conditioning, windows and door screens to keep mosquitoes out.
  • Take measures to control mosquitoes inside and outside your residence.
  • Use mosquito netting if you are overseas or outside and are not able to protect yourself from mosquito bites.
  • Use Environmental Protection Agency (EPA)-registered insect repellents with one of the following active ingredients: DEET, picaridin, IR3535, oil of lemon eucalyptus, or para-menthane-diol. Choosing an EPA-registered repellent ensures the EPA has evaluated the product for effectiveness. When used as directed, EPA-registered insect repellents are proven safe and effective, even for pregnant and breast-feeding women.
  • Always follow the product label instructions.
  • Reapply insect repellent as directed.
  • Do not spray repellent on the skin under clothing.
  • If you are also using sunscreen, apply sunscreen before applying insect repellent.
  • Do not use insect repellent on babies younger than 2 months old.
  • Do not use products containing oil of lemon eucalyptus or para-menthane-diol on children younger than 3 years old.
  • Dress your child in clothing that covers arms and legs.
  • Cover crib, stroller, and baby carrier with mosquito netting.
  • Do not apply insect repellent onto a child’s hands, eyes, mouth, and cut or irritated skin.
  • Adults: Spray insect repellent onto your hands and then apply to a child’s face.
  • Treat clothing and gear with permethrin or purchase permethrin-treated items.
  • Treated clothing remains protective after multiple washings. See product information to learn how long the protection will last.
  • If treating items yourself, follow the product instructions carefully.
  • Do NOT use permethrin products directly on skin. They are intended to treat clothing.
  • Even if they do not feel sick, travelers returning to the United States from an area with Zika should take steps to prevent mosquito bites for 3 weeks so they do not spread Zika to mosquitoes that could spread the virus to other people.


What Threat, If Any, Does The Zika Virus Pose Here In The United States?

On February 1, 2016, the World Health Organization (WHO) declared Zika virus a Public Health Emergency of International Concern (PHEIC). Local transmission has been reported in many other countries and territories. Zika virus will likely continue to spread to new areas. As of yet, no local Zika cases have been reported in United States, but with the recent outbreaks in other areas of the world, the number of Zika cases among travelers visiting or returning to the United States will likely increase. These cases could lead to the local spread of the virus in some areas of the United States. Public health officials are asking home owners and businesses to help control mosquitoes this summer by cleaning up trash and other man-made containers that can collect rain water, where the insects breed. These same measures were recommended during the mosquito-borne dengue outbreak in Key West Florida.


What Role Do Commercial Cleaning Companies And Janitorial Services Play In Infection Control?

While the United States reported cases of the Zika virus have thus far all been travel related, experts suggest that these imported cases may eventually spread to local areas. The role commercial cleaning companies and janitorial services companies play in the control of the Zika virus is the same as they play in any other type of infection control. It is difficult to precisely quantify the risk of surface transmission for any infectious disease. The current opinion is Zika Virus will not persist on surfaces or spread through the water or air. The U.S. Centers for Disease Control and Prevention (CDC) has not yet published recommendations on specific disinfectant products as environmental contamination does not appear to play a role in the spread of infection. Currently, there are no EPA registered disinfectants labeled specifically to eradicate Zika virus. Still, viruses similar to Zika tend to be susceptible to a broad range of disinfectants used to disinfect hard, non-porous surfaces so your janitorial services company should employ disinfectants they would use to prevent the spread ofother infectious diseases. Likewise, your commercial cleaning company should use standard hard surface broad spectrum disinfectants and hand hygiene.

 zika infographic

 Medical Cleaning Outsourcing Guide


Tags: Cleaning Industry Updates, Commercial Cleaning, Industry Best Practices, Healthy Work Environment, Learn Everyday

President Proclaims May National Building Safety Month

Posted by Christine Duquette on Wed, May 04, 2016 @ 12:46 PM

stathakis, national building safety month nay 2016, building safety, bsc, buildig services contractors

On Friday of last week, President Barack Obama issued an official Presidential Proclamation making May National Building Safety Month for the fifth consecutive year.


In his proclamation, the President stated,” Buildings across our country provide safety and shelter to our people. From high-rises that form our cities' skylines to ranch homes that blanket the countryside, our buildings offer places to gather and perform daily activities, and they must have sound, secure, and resilient structures. During National Building Safety Month, we recognize and pay tribute to those who ensure the safety and resilience of our Nation's buildings, and we reaffirm our commitment to upholding and abiding by strong and effective building safety standards.” 


A number of governors and local officials throughout the nation have followed suit making May Building Safety Month in their respective states and local governments. Michigan Governor Rick Snyder was among the many state governors adding their support to National Building Safety Month.


may michigan building safety month, stathakis

The President added this regarding building safety, “Maintaining the safety and resilience of our homes and buildings is imperative. By using disaster-resistant building codes and standards, resilient construction materials, and safe and performance-based design methods, we can safeguard the workplaces, houses, schools, and other facilities that provide us with space to grow, live, and learn.”


Additionally, President Barack Obama offered, “All people deserve to feel safe in the buildings we inhabit day in and day out.  With care and attention, we can secure and protect the places we spend time in.  This month, let us take action to safeguard America's homes, schools, and other buildings, and let us ensure those responsible for this important work have the tools and resources they need.” 


Building Safety Month began as a public awareness campaign started by the International Code Council designed to bring attention to public safety issues including safe and sustainable structures through modern, standardized building codes and enforcement.


This year’s theme centers on Building Codes: Driving Growth through Innovation, Resilience and Safety. Each week of Building Safety Month spotlights a specific area of building safety. The weekly themes are as follows: Week One (May 2-8) Building Solutions for All Ages, Week Two (May 9-15) The Science Behind the Codes, Week Three (May 16-22) Learn from the Past, Build for Tomorrow Week Four (May 23-29) Building Codes: A Smart Investment.


For over 30 years the ICC has championed advances in constructing safe, sustainable, affordable and resilient buildings. Building Safety Month brings much needed attention to the important role code officials play in public safety and has the support of the President of the United States, governors, mayors, county executives and other government officials and construction industry professionals and building services contractors from across the country. National Building Safety Month positively impacts public safety by bringing awareness about how building codes improve our surroundings from where we live to where we work.


Buildings that achieve any level of LEED certification must be constructed to meet all applicable building codes and thus, building codes and National Building Safety Month is significant for all Facility Managers and their Building Services Contractor partners. The U.S. Green Building Council (USGBC) has spent many years working to halt the negative impact buildings can have on the people that occupy them and the neighboring environment. Building codes have been a significant part of addressing some of these impacts. Through the growing community of green building professionals and LEED, USGBC has demonstrated that better, greener buildings can significantly reduce energy consumption, water use and waste while at the same time reestablishing natural systems, improving indoor air quality and positively impacting the bottom line.


Here at Stathakis, we support safe, sound structures and practices that keep people safe and are as always, committed to partnering with our Facility Managers to help them achieve their LEED and Green Building goals.



Tags: Cleaning Industry Updates, Industry Best Practices, Healthy Work Environment

Stathakis Announces the Addition of Mitch Hesson to the Sales Team

Posted by Christine Duquette on Fri, Apr 29, 2016 @ 12:15 PM

We are excited to announce the addition of Mitch Hesson to the Stathakis sales team. After our Farmington Hills expansion in April of 2014, our continued growth has created the need for an experienced, customer-focused sales executive who will use our position as the leader in southeast Michigan for quality, safety and value in facility services to bring our specific value proposition to more and more customers.


Here at Stathakis, we are committed to giving our customers the best people and Mitch is an important part of that commitment. Mitch’s extensive experience in facilities services and his customer-centered philosophy make him uniquely qualified to identify, present to and bring new customers in under the Stathakis umbrella of building services and create the lasting partnerships with customers we are known for. As Mitch himself noted,


“I always approach a customer or business opportunity with honesty and integrity. It doesn’t matter what you're selling, your product or service must provide real value to the customer. It must meet an unfulfilled need or solve a problem. If it doesn’t, then I tell them and walk away. I also believe you must be passionate about the product or service you offer. Customers sense your confidence in your offer and only then will trust you with their business.”


Stathakis understands that great service must begin with great people, but finding those people that are the best fit isn’t always an easy or quick process. Director of Business Development, Brian Mamo told us,


“We went through an extensive search to find the right person. And we passed on a number of individuals who were close, but not quite right for what we really required at this time. We needed someone that would fit our brand and philosophy. That individual needed to possess a great attitude, work ethic and solid experience in this industry that would serve our existing and new customers. Mitch was a natural fit but we still ran him through the paces. He was able to show us what he is capable of and not just tell us and I think he is a great fit for our organization and we are happy to have him.”  


Before joining Stathakis, Mitch worked as a facilities services sales executive for a janitorial supply company and most recently with Cintas Corp., selling facilities services, cleaning products and services. This experience prepared him for the lofty goals and high expectations Stathakis has for their team members. Mitch has a natural talent and a passion for working with people, discovering what they need and then partnering in a targeted way to deliver. As Mitch told us,


“I really admire the Stathakis commitment to the customer. In fact, my primary goal is always to identify how Stathakis can solve a problem. Uncovering a prospects business objectives and pain points is the critical first step in matching our solutions to their needs. Engaged conversations, facility tours, and relationship building provide the passion for long-term partnerships. A good “salesperson” must first listen to the customer. Nobody wins if the customer’s real needs are not identified. Then, the right solutions need to be implemented. Each customer has unique challenges that keep them up at night. It is my job to show them how our processes can truly solve their problem.“


Likewise, with nearly 25 years of time spent working with businesses in a sales and marketing capacity, Mitch understands the pressures businesses face to cut costs, improve efficiencies and negotiate partnerships that offer real value. His drive to provide customers with real solutions customized to their individual needs makes Mitch skilled at helping us deliver the individual service we are so proud of here at Stathakis.


For his own part, Mitch has expressed excitement at working with new customers within an organization that works hard to create both a culture of and reputation for excellence. As Mitch told us,


“Chris Stathakis, CEO, has really established a clear vision for our growth. He has invested heavily in processes that help the customer. Everything is customer focused. CIMS, the vigorous certification process, gives our customers the confidence in knowing we do things right, every time. Our proprietary Quality Chex system ensures we are always exceeding our customers’ expectations. Lastly, we go to great lengths to make sure we hire the right people, and place those people at the right location performing the right duties. Because of these processes, customers see real value in the services we provide. “


But where do Mitch and his philosophy of business fit in with the Stathakis standard? Asked this very question Mitch gives us this example,


“I put my cellphone number on my business card. Sales reps I have worked with in the past have asked, ‘why would you do that, you will get nothing but customer complaints and annoying calls.’ I disagree. I feel its important to the customer to know that if they have questions, concerns, complaints, and sometimes even praise, they can contact me directly. As the salesperson, I am the first contact, the first relationship they build with the company. They put their trust in me first. I always want to keep that relationship with the customer.”


Mitch is originally from Sterling Heights, Michigan where he attended Bishop Gallagher High school later attending the University of Michigan – Ann Arbor on a baseball scholarship. Mitch now calls Rockwood home where he lives with his wife of 22 years, Jennifer. They have four children Patrick (17), Kyle (16), Claire (14), John (11) and an Aussie Shepard named Callaway that keep them busy. Mitch shared with us that outside of work, most of his time is spent at his kids’ sporting events with each of them active in a variety of sports – baseball, softball, golf, tennis, and basketball. Both for pleasure and their team travel, Mitch and Jennifer travel quite often.

Tags: Cleaning Industry Updates, Made In Michigan

Infographic: The Real Cost of Janitorial Turnover

Posted by Christine Duquette on Wed, Apr 20, 2016 @ 09:50 AM

janitorial turnover infographic, detroit cleaning company, michigan janitorial, janitorial infographic




Tags: Commercial Cleaning, Cost Saving - Pricing, Janitorial Services, Industry Best Practices, Customer Focus, Culture

Janitorial Service Problems Infographic

Posted by Christine Duquette on Thu, Mar 31, 2016 @ 02:06 PM

janitorial service problems, janitorial services, janitorial services infographic


If you are tired of janitorial service problems, it might be time to reconsider your commercial cleaning company and look at your options regardng your faciity maintenance.


Tags: Janitorial Services

Stathakis Director Of Business Development Brian Mamo Earns CBSE

Posted by Christine Duquette on Tue, Mar 22, 2016 @ 02:20 PM

brian mamo, stathakis, issa, cbse, bscaiCongratulations to our Director of Business Development Brian Mamo, who recently earned the designation of Certified Building Service Executive through the Building Service Contractors Association International. A Certified Building Service Executive, or CBSE is among the most prestigious symbols of excellence in the building service contracting industry.

Applicants for the CBSE must have an executive/managerial role, commit to the BSCAI’s Code of Professional Ethics, enroll in this rigorous certification process, prepare for the CBSE examination and pass a demanding, daylong examination.

What subjects are covered in the CBSE examination? The better question might be what subjects AREN’T covered?

The full day examination covered an exhaustive array of subjects including:


Accounting & Bookkeeping

Bidding & Estimating



Business Law

Business Structure


Customer Relations

Employee Benefits

Employee Motivation

Employee Recruitment

Employee Relations

Employee Retention

Employee Scheduling

Employee Training

First Aid

Fiscal Controls

Inspection & Rating Insurance


Labor Law

Office Management

Marketing & Sales

Public Relations Purchasing

Quality Control

Safety & Fire


Technology of the Industry

Trade Practices


As Brian himself told us,

“I never thought obtaining the CBSE Certification was going to be as tough as it was. I studied from over twenty manuals from understanding work loading, accounting, human resources and putting quotes together to learning about carpet fibers, burnishing and window washing. I felt like I was in college again I was hitting the books so hard. The test started at 8:00 am sharp and ended at 4:00--it was very rigorous.

CBSE, bscai, janitorial certifications, brian mamo, stathakis, detroit area janitorial

When asked if there were any moments that stood out during the test, Brian had this to say,

“Funny part, there was a question that did not have an accurate answer. I brought it to the attention of the Certification Board and they agreed and changed it.  I may have helped hundreds of future potential CBSE candidates.”   

By earning the CBSE designation, Brian has become part of an elite group of building service professionals worldwide and not only does this benefit Brian professionally, it has far ranging benefits for all of us here at Stathakis and our customers. When asked how he thinks the CBSE Certification will help him do his job better, Brian told us,

“I have been with Stathakis for five years and the only constant is change. We have changed our sales mix, services and the operational structure to better serve our clients. I think this agility and responsiveness have been the keys to our success. The CBSE gave me a depth and breadth of information I didn’t have before. The more I know, the better I understand each facet of the business and can really respond in a way that makes sense. Understanding how all the parts work together also helps me to help Stathakis grow with new accounts and opportunities for all of us. Our growth has allowed us to promote several people internally, which is very gratifying to see.”

As with the ISSA’s CIMS certification, the BSCAI’s CBSE is an in-depth, rigorous, challenging certification process that only those most committed to our industry even attempt. It is those building service professionals who demonstrate the drive to excel, the dedication to serve and proven industry competence that earn the CBSE. Stathakis CEO, Chris Stathakis told us, 

“ ’Learn everyday’ is not only one of our Core Values here at Stathakis, but also way of life for Brian who shows up each day and leads by example in both his personal and professional life.” 

Congratulations to Brian who has not only been a valuable leader here at Stathakis for the last five years, but has continually worked to develop himself in such a way that he continues to add real value to our organization

Tags: Cleaning Industry Updates, Industry Best Practices, Learn Everyday, Leadership

Stathakis In Attendance at ISSA/INTERCLEAN 2015 Las Vegas Trade Show

Posted by Christine Duquette on Sun, Oct 25, 2015 @ 05:36 PM

issa/interclean trade show, michigan janitorial company attends trade show, detroit commercial cleanng company 

Members of the Stathakis team attended the ISSA/INTERCLEAN 2015 (International Sanitary Supply Association) Trade Show this week in Las Vegas. The ISSA, a worldwide cleaning industry association, brought together top executives in the global cleaning industry in one place to drive innovation, productivity, and profitability at this Las Vegas trade show.

 issa/interclean 2015 las vegas trade show, issa, bscai, stathakis, ceo chris stathakis, bob abraham, dale saylor


The event brought together five co-located events700-plus global suppliers, and thousands of industry leaders from around the world, including the Stathakis team. Stathakis CEO, Chris Stathakis, Branch Manager Bob Abraham and Operations Manager, Dale Saylor were all in attendance at this year’s event.

 issa/interclean 2015 las vegas trade show, issa, bscai, stathakis, ceo chris stathakis, bob abraham, dale saylor


This is the major convention/show for facility solutions and our team took the time to learn everything we could and meet with the leading manufacturers of Janitorial equipment and supplies. It was an amazing show and over the next few weeks we will share some of what we learned to make what we do even more effective and responsive to the needs of you, our valued customers.


John Garfinkel, issa/interclean trade show, convention, stathakis, michigan janitorial


Executive Director Emeritus John Garfinkel, kicking off Wednesday's keynote

  jay leno, issa/interclean, las vegas convention center, stathakis, ceo chris stathakis


Highlights included Jay Leno delivering Thursday’s keynote address.Here is our very own Dale Saylor demoing an Advance Riding Floor Machine that won't be available until 2016.


sale saylor, stathakis, issa, cims, issa convention 2015


Thanks for a great show ISSA!


Medical Cleaning Outsourcing Guide


Tags: Cleaning Industry Updates, Commercial Cleaning, Janitorial Services, Industry Best Practices, Leadership

Meet Our Stathakis Team: Director of Business Development Brian Mamo

Posted by Christine Duquette on Fri, Oct 09, 2015 @ 12:42 PM

brian mamo, michigan commercial cleaning companies, detroit janitoral, stathakis janitorial

It's no accident that Brian Mamo ended up at Stathakis. In fact, as CEO Chris Stathakis tells us, “It was only a 22 year courting process to get Brian to join our team!” Chris Stathakis was one of Brian’s banking clients and had the opportunity to experience his passion and honesty first hand. This relationship ultimately led to inviting Brian to lead the Sales and Business Administration teams at Stathakis. 


So when Brian Mamo joined Stathakis five years ago, he brought with him more than twenty years of customer service expertise in the business banking world. His strength has always been in developing partnerships with clients to earn their trust, giving him the opportunity to work closely inside their businesses. Today Brian practices his problem solving philosophy at Stathakis where he is providing Building Service solutions for clients to foster healthy and clean work environments.


We sat down with Brian recently to ask him to comment on some of the changes the industry and commercial cleaning has seen over the last few years, reflect on Stathakis and his role in the company’s growth and give our Stathakis customers a chance to get to know a little more about him.


Brian was born and raised in Dearborn Heights, Michigan and now resides in Farmington Hills with his wife Laurie and their four children: Evan, Erica, Ryan and Carson. Brian graduated with a Business degree from the University of Michigan. As Director of New Business Development at Stathakis, Brian is responsible for building new client relationships, something he takes very seriously. When asked what he believes is the most critical element of bringing on a new customer, Brian said, “Solve their problems. I have always been more interested in solving client problems than selling them something. Working on the Stathakis team, I have been given the tools to do exactly that.”


Brian spreads most of his work day between his Stathakis team and prospective customers. As he tells us, “I like meeting with new customers and customers who are considering letting us help them. It is talking with people face to face that I can really find out how we can best help them. I’m always up for submitting a cleaning bid or getting a proposal out to someone, but getting face to face and really digging into what an individual Facility Manager needs? That’s our chance to turn things around for them. The more time we spend talking to the people who need us most, the better we can customize what we offer. I think that’s what makes us different.”


When asked about what kind of things are in place at Stathakis to help support Brian and his team, he told us,” I would say what is often the deciding factor between us and another janitorial company is our technology. With our proprietary QualityChex app and other programs like Salesforce, Kwantec and TEAM, we have the systems in place to deliver on our promises to the customer. Most of us in this business want to do the things we say we will, here at Stathakis, we do just that. We use technology to create reliability through accountability.”


Brian also cited Stathakis’ CIMS Certification as another huge advantage. “CIMS means we’ve already jumped through some pretty challenging hoops to prove we are pros and many of our customers and prospective customers know this. At Stathakis, we are committed to doing whatever it takes to be better, faster, more affordable, more responsive and I think that healthy competition between those companies really operating at the highest level drives everyone in our industry to get better.”


Brian tells us that he feels really passionate about helping Stathakis grow. “I love having so much responsibility for the growth of the company. Growing the company provides jobs to people and allows employees to expand their horizons in the company. Being a part of that is great.”  


When asked what he think are some of the biggest issues facing Facility Managers right now, Brian told us, “Facility Managers are faced with decreasing budgets while maintaining or increasing the cleanliness of their facilities. They spend way too much time on complaints from their employees and most of the Facility Managers I’ve spoken with would like for their cleaning companies to do an effective job caring for their facilities so as to avoid internal complaints. We asked Brian how he helps Facility Managers address their biggest issues. Brian said, “We work with them to come up with a plan that meets their budget and their needs. Then we manage that cleaning program effectively so they will not get complaints. This makes their lives easier, it’s that simple. Or for example, we had one customer that was hiring in-house cleaners. Now that’s really tough because it’s essentially doing two jobs, yours and mine. She did it for about six months and she just could not handle the call offs, turnover and the time it too to manage the staff. We won the bid, provide a great service to her and now she is free to focus on her day to day work and other important issues.”


While Brian has noticed a trend toward thinner margins and lower prices, he has witnessed many companies going back to the drawing board after contracting with the cheapest bid only to realize the value was missing. “Look, everyone wants a good deal, I think that’s human nature and the reality of business. Still, sometimes cheap is poor and there are certainly instances where paying just a little bit more gets you so much. I want to give someone a price that fits their needs but not at the expense of being able to do what I have promised. Cut the price too much and most janitorial companies will either do less or try to tack on added charges to recover their costs. I’d rather be up front about costs from the beginning than spring it on someone later.”


Stathakis has grown from a small business run out of a garage to a large building services contractor employing nearly 500 people. We probed Brian about challenges and advantages that go hand in hand with a large, professional organization like Stathakis. He had this to say, “Like any service business I’m guessing, we have to really work at finding the right people for the jobs. Many of our employees are working a second job at night. The margins are tight in our industry, labor accounts for 70% of our costs and that can keep wages low. Still, finding good people is critical and it’s where we spend a great deal of our time because the right fit means more effective service, which we then support with systems that hold all of us, from the top down, accountable. As far as advantages? Being a larger company allows us to partner with larger companies. We have the ability to hire quicker, order more equipment and quickly help our operations department get their plans in place. We couldn’t do that if we weren’t so well-resourced.”


When asked what sets Stathakis apart from other companies in the same industry, Brian responded, “We are different because of the technology we use, especially with QualityChex inspections. Our CIMS Certification is huge especially with the automotive and manufacturing industry. Our professional sales approach and our professional operations approach, Facility Managers can see we operate at a whole other level.”


When asked what advice he would give to a Facilities Manager about to embark on the search for a new cleaning company, Brian had this to say, “Ask them how they came up with their costs. How many cleaners? How many hours? Who will be supervising? Who will my contact be? Do they have an inspection program? Are they CIMS certified? How long is the contract? Is there a 30 day out clause? What chemicals do they use? What type of equipment and is it new or used? What is the cleaning program? Do they have a rag system? Any commercial cleaning company that has taken the time to professionalize how they run and conduct business will be happy to tell you and show you.”


Outside of work, Brian likes to coach and play sports with his kids. “It helps me stay in shape mentally and physically.” He looks for opportunities to spend time with his family and friends and enjoys traveling. Of course, as a graduate of the University of Michigan, he cheers for the University of Michigan and the home teams. On a final note, Brian told us, “I believe humor is still very good medicine. We as a society are getting too stressed out and every minute of every day is filled with challenges. We need to remember to have fun and keep in mind that things are probably not as important as we think.”    


While finding the right industrial and manufacturing cleaning company can consist of weeding through the good the bad and the ugly, with the right information and planning, you can find the right company at the right price. Stathakis operates right here in South Eastern Michigan delivering first-rate commercial industrial cleaning and maintenance services to our neighboring businesses. We are the largest Michigan-based janitorial service, building maintenance and painting services company, providing a single source for all your industrial and manufacturing facility services. We understand what is most important to you: compliance, safety and value.

Our business is specifically designed to address the #1 concern of today's building and facility managers by balancing high quality work with the fiscal reality of tight budgets. A professional, well-executed job paired with above-board business practices are some of the reasons that the average Stathakis customer has been with us for over 7 years - unheard of in our industry. We are CIMS-GB certified, the equivalent to ISO and other certifications, in order to offer you the best service at the best value.

If you want the best services for your plant, factory or facility delivered with value and responsiveness, please contact us and we can work with you to put together a clear, straightforward, workable plan for your individual facility. To get started putting together an effective industrial cleaning plan with Stathakis, please contact Brian Mamo toll free at 1-800-278-1884.



Tags: Cleaning Industry Updates, Building Maintenance, Customer Focus, Leadership, Made In Michigan

The BSCAI’s October Convention & 50th Anniversary Just Around the Corner

Posted by Christine Duquette on Wed, Oct 07, 2015 @ 02:39 PM

bscai, stathakis, michigan janitorial company, detroit commercial cleaning company, livonia office celanersThe BSCAI, Building Services Contractors Association International, celebrates its 50th year at the 2015 annual convention coming up at the end of the month. Stathakis CEO, Chris Stathakis, Branch Manager Bob Abraham and Operations Manager, Dale Saylor will all be in attendance at this year’s event.


This year’s 2015 convention promises to be exciting and informative with topics like:

  • Attracting, Developing and Retaining an “On Fire” Workforce
  • Shape Your Customer Experience with the Five Service Dimensions All Customers Care About
  • The Affordable Care Act – What Now? What Do We Have to Do?
  • Transforming Teams
  • Constant Continuous Improvement


Stathakis CEO Chris Stathakis is on the Board of Directors serving as the Chairman of the Technology Committee. A member of the BSCAI board for over 25 years, Chris has been committed to leading within the Building Services Industry by finding new and better ways to use cutting-edge technology to serve customers and drive improvements in service delivery.


Companies like Stathakis continue to be drawn to the BSCAI for its adherence to a strict Code of Ethics and it’s push to drive professionalism and best practices within the industry. The BSCAI and its members are held to a high standard of ethics including:


  • Operating in accordance with the best and fully accepted ethical business practices.
  • Comply with all applicable laws and federal, state and local government regulations.
  • Provide all services and products at fair, equitable and non-discriminatory charges.
  • Furnish adequate equipment, qualified personnel and products of high quality to achieve and maintain the highest standard of performance.
  • Provide courteous and prompt handling of all requests and complaints.
  • Strive for continued improvement of the image and reputation of the industry by good business practices and enlightened public service in the community.


All of the BSCAIs offerings are designed around helping Building Services Contractors raise their game and continue to drive innovation and improvement in the industry and offer our customers more and better.


The BSCAI was formed in 1965 with sixty charter members from various building services contract companies. Since this time, the industry has grown rapidly. An increasing number of buildings began utilizing the wide range of services offered by building service contractors. Whether from small, family firms to large offering janitorial cleaning, office cleaning, school cleaning, medical cleaning, industrial cleaning and more, the BSCAI offered the resources, information and expertise to help Building Service Contractors elevate their services and their organizations.


The BSCAI has grown as the industry has expanded and draws members from a wide cross-section of companies. The BSCAI represents a global network of over 1,000 member companies from across the United States and 15 countries worldwide that deliver cleaning, facility maintenance, security, landscaping and other related services to building owners and facility managers.


The BSCAI continues to be an invaluable resource for education, individual certifications, publications, seminars, industry data and research and networking opportunities, all developed specifically for leaders in the building service contracting industry.




Tags: Cleaning Industry Updates, Industry Best Practices, Learn Everyday, Leadership

Stathakis Attends Spartan Training Event in Toledo Ohio

Posted by Christine Duquette on Mon, Oct 05, 2015 @ 01:06 PM

spartan cleaning training stathakis building services contractors cimsLast month, key members of the Stathakis team attended an intensive Spartan Cleaning Seminar in Toledo, Ohio. For more than 55 years, Spartan has provided cleaning products of all kinds backed by the exceptional services and training to help Building Services Contractors meet and exceed industry standards and stay up to date with best practices. The two-day event was geared toward managers of janitorial companies. In attendance were Farmington Hills Branch Manager Bob Abraham, Assistant Branch Manager Pam Davis, Assistant Branch Manager Julia Bartnicki and Operations Manager Dale Saylor.


The group attended a number of workshops on topics including work loading buildings, effective training for front line cleaners, how to properly clean a restroom and additional training and Spartan certifications. Janitorial companies from all over the United States attended in order to get the newest training available from Spartan and get the most from the benefits of Spartan products. Many attendees had the opportunity to obtain additional certification at this Spartan training.


Branch Manager Bob Abraham said the highlight for him was the training resources Spartan makes available to its customers. As Bob tells us, “they have a complete training room made up of all different types of flooring and carpets. They have a mock restroom, mock conference room all set up to help you develop the best methods to effectively train your people.”


Bob Abraham also touched on CIMS, the Cleaning Industry Management Standard, and its role within the janitorial industry. “The CIMS process was a big topic and of course, they really encourage companies that aren’t already certified to get on board. Obviously for both janitorial companies and their customers, the advantages of CIMS certification are tangible.”


Assistant Branch Manager Pam Davis told us she attended a session where she had an opportunity to see the Spartan facilities and how products were made and distributed. As Pam tells us, “we got to see the lab area for ourselves, how they create and mix products and all of the steps that happen before distribution. It was pretty incredible.”


As for what she took away from the Spartan training, Pam tells us, “I really soaked up the Spartan approach to training front line cleaners. They presented some really innovative new approaches to getting the most from your teams. I have been doing this a long time and I am always excited when I get new ideas I can really incorporate into what we do day in and day out at Stathakis.”


The Stathakis team was excited to participate in this latest training because Spartan understands that with increasing economic pressures from all directions, janitorial companies must stay competitive and their training reflects that understanding. Spartan continually offers strategic solutions, training and certifications to help Building Services Contractors grow their businesses.


Spartan Chemical partners with commercial cleaning companies with a complete line of institutional and industrial cleaning products. Their emphasis is on green cleaning and environmentally preferable products, correct use and how their products can help Building Services companies and their customers support sustainability initiatives. Stathakis works closely with Spartan on areas including green cleaning, industrial cleaning, office cleaning, health care cleaning, school cleaning and more.



Tags: CIMS-GB Certification, Cleaning Industry Updates, Industry Best Practices, Learn Everyday

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