Many Facility Managers delay professional carpet cleaning because they are trying to save money by extending the time between services. Others look for the cheapest contractor available. While cost savings matter, delaying carpet care or hiring a low-quality carpet cleaner ultimately costs far more.
Your building’s carpet is a major asset. Choosing the wrong carpet cleaning company—or waiting too long to maintain carpeting—can lead to premature wear, reduced lifespan and costly early replacement. Commercial carpeting is built to withstand heavy use, but only when regular, professional cleaning is part of your maintenance plan. In fact, nearly all carpet manufacturers require routine cleaning to maintain warranty coverage.
So yes, a reputable, experienced commercial carpet cleaning company may cost more upfront. But the “too-good-to-be-true” low-price cleaners often create hidden costs—damaged carpet, poor cleaning results, voided warranties and frequent replacements. Choose wisely, and your facility will look better year-round while your carpets last significantly longer.
Poor Technician Training
Quality commercial carpet cleaning requires trained technicians. They must know how to use equipment correctly, apply chemicals safely, treat stains properly and follow all safety procedures.
Companies with constant turnover or extremely low pricing rarely invest in adequate training. This puts your facility, your staff and your carpet at risk. Poorly trained technicians can damage carpet fibers, oversaturate carpets, use the wrong products or leave behind chemical residues that attract more soil.
Dated, Ill-Suited Carpet Cleaning Methods
Carpet cleaning has advanced dramatically in recent years. If your provider still uses outdated methods—especially Bonnet carpet cleaning—your carpets are not being properly cared for. Bonnet cleaning is harsh, largely ineffective and often voids carpet warranties.
A professional carpet cleaning company should use a truck-mounted hot water extraction system, the most effective deep-cleaning method in the industry.
Overuse or Misuse of Cleaning Chemicals
Chemicals can play a necessary role in stain removal and deep cleaning—but only when used correctly. Overuse or incorrect application can damage carpet fibers, leave residue that attracts dirt and even create unnecessary chemical exposure in your facility.
Your carpet cleaning company must understand proper dilution, application and rinsing techniques to protect both carpets and building occupants.
Incorrect or Untimely Treatment of Stains & Odors
Visible stains can undermine an otherwise clean facility. Quick and correct treatment is essential. The longer a stain sits untreated, the harder it is to remove.
Poorly trained or inexperienced technicians may use incorrect products or methods that set stains permanently or worsen odors. Your cleaning company should be able to spot-treat between regular deep cleanings.
They Are Too Hard on Commercial Carpets
Commercial carpets are durable, but they can still be damaged by overly aggressive cleaning. Excessive scrubbing, abrasion or agitation—especially from outdated methods like Bonnet cleaning—can cause premature wear, fiber damage, dullness and uneven appearance.
Ironically, harsh cleaning rarely produces better results. Modern methods clean deeper while being far gentler on carpet fibers.
Carpet Cleaning Equipment Problems
Carpet cleaning results are only as good as the equipment used. Old, poorly maintained or underpowered machines lead to weak results, long dry times and potential water damage.
The best carpet cleaners invest in industry-leading technology, maintain their equipment, and use the right tools for each project. Modern equipment offers deeper cleaning, better water extraction, quicker drying times and improved safety.
Lack of Experience, Insurance & Certification
Professionalism matters. Experienced companies that perform a high volume of cleaning can afford better equipment, training and processes. You should always ask for proof of insurance—if they can’t provide it, walk away immediately.
Certifications such as the ISSA CIMS standard indicate strong operational practices, safety compliance, proper staffing and consistent service. Companies that earn these certifications have undergone third-party evaluation and meet the highest quality benchmarks.
Getting the Carpet Cleaning Your Facility Deserves
Carpet offers comfort, sound control and aesthetic appeal, but maintaining it correctly is essential. Working with a company that follows industry best practices will keep your carpets clean, extend their lifespan and maintain a healthy, professional environment.
At Stathakis, we strive to be the leading building services provider in Southeastern Michigan. Our carpet cleaning services are customized for each facility, using modern, effective cleaning technologies including:
- Truck-mounted hot water extraction
- Portable extraction units
- Low-moisture carpet cleaning
- Dry carpet cleaning systems
These methods deliver a deeper clean, enhance carpet appearance, extend lifespan and support better indoor air quality.
For more information or to schedule service, please contact Matt Brown, Stathakis Special Projects Manager at #800-278-1884.
