Carpeting can add noise dampening and a high-end look to your facility, but like most areas of your building, it requires proper maintenance. The lifespan of your carpet depends not only on foot traffic but also on how well it is cared for and who cleans it.
While regular carpet cleaning has a cost, it is far lower than premature carpet replacement. Most commercial carpets are built for long-term use and require manufacturer-recommended maintenance to stay in top condition. Choosing the wrong commercial carpet cleaner can lead to costly mistakes.
MISTAKE #1 LACK OF TRANSPARENT PRICING
Selecting a carpet cleaning company without clear pricing leads to problems. You should always know exactly what you are paying for and be able to compare multiple quotes. Professional companies provide clear, detailed pricing and understand budget constraints.
MISTAKE #2 USING THE WRONG CLEANING EQUIPMENT
Commercial carpets are designed for heavy traffic—but not for every cleaning method. Harsh methods like Bonnet cleaning can wear carpets prematurely, offer poor cleaning results and even VOID your carpet warranty. Most reputable companies no longer recommend Bonnet cleaning because safer, more effective methods outperform it.
MISTAKE #3 USING DATED OR POORLY MAINTAINED EQUIPMENT
Carpet cleaning equipment requires frequent servicing and replacement. When a cleaning company cuts corners on maintenance, their savings become YOUR costs. Poor equipment can damage, fray or ruin carpets. Look for providers who maintain high-quality, well-serviced equipment.
MISTAKE #4 OVERLY AGGRESSIVE CLEANING METHODS
You want stains removed—but not at the expense of your carpet fibers. Aggressive methods can cause permanent damage. Poorly trained technicians often start with harsh chemicals or excessive agitation instead of analyzing the stain and selecting the correct treatment. Methods like Bonnet cleaning can accelerate carpet wear.
MISTAKE #5 POORLY TRAINED TECHNICIANS
Modern carpet cleaning equipment and chemicals require proper training. Some companies still use outdated methods because they are easier to teach—but that’s not good for your carpets. Commercial carpet cleaning is now more science-based, requiring knowledge of stain treatment, equipment usage and chemical safety. If technicians aren’t properly trained, you won’t receive the results you deserve.
MISTAKE #6 IMPROPER USE OF CHEMICAL SOLUTIONS
Even in green cleaning programs, chemicals play an important role. Properly selected formulations extend carpet life and improve appearance. However, overuse or misuse of chemicals can damage carpets and create safety risks. Your cleaning company must understand correct chemical application.
MISTAKE #7 FAILING TO TREAT STAINS QUICKLY
The longer a stain sits, the harder it becomes to remove. Partnering with a carpet cleaner who offers ongoing maintenance or stain treatment programs ensures quick response and better results.
MISTAKE #8 HIRING AN INEXPERIENCED CARPET CLEANING COMPANY
Carpet cleaning is not a simple task. Proper technicians, state-of-the-art equipment and safe chemical treatments produce a deeper clean and extend carpet life. Inexperienced companies can reduce your carpet’s lifespan by HALF. Experienced companies often offer competitive pricing because they operate efficiently and at scale. Certifications like ISSA’s CIMS indicate companies working to industry standards.
MISTAKE #9 WAITING TOO LONG BETWEEN CLEANINGS
Delaying carpet cleaning is a costly mistake. Even carpets that appear clean accumulate dirt and grit that settle deep into fibers. Under a microscope, this grit is jagged and sharp—constant foot traffic forces it to cut and wear fibers. Manufacturers often require annual or semiannual cleaning to maintain your warranty, another reason not to delay.
MISTAKE #10 CHOOSING A COMPANY YOU KNOW LITTLE ABOUT
Customer care matters. Before hiring a company, learn about their commitment, reputation and passion for their work. The best commercial carpet cleaners are invested in their industry and dedicated to delivering high-quality results.
MISTAKE PROOFING YOUR SEARCH FOR THE RIGHT CARPET CLEANING COMPANY
You can’t guarantee a perfect choice, but you can improve your chances by asking the right questions. At Stathakis, we provide customized carpet cleaning solutions using proven methods including truck-mounted extraction, portable machines, low-moisture cleaning and dry carpet cleaning.
We focus on deeper cleaning, improved appearance, longer carpet life, better indoor air quality and a healthier workplace. We offer on-demand services and subscription carpet care programs for predictable maintenance and real value.
For more information, contact Matt Brown, Stathakis Special Projects Manager, at 800-278-1884.
