The Value of Local
There are a number of reasons choosing a Plymouth janitorial company makes sense.
Everything else being equal, using local commercial cleaning services in Plymouth is often the better choice.
It supports the local community and helps keep tax revenue right here in the state of Michigan.
It also strengthens local businesses and helps our local economy thrive.
Local investment creates stability by supporting the businesses and talent in our own backyard.
Consider this: commercial cleaners in Plymouth aren’t likely to pull up their tents and move to Poughkeepsie for cheaper labor or more favorable tax structures.
Choosing Plymouth janitorial services over a nameless national cleaning company can be a better decision, as long as the services are professional, effective, efficient, and competitively priced.
Sound impossible for a local company? It’s not.
There are exceptional commercial janitorial services right here in Michigan that can deliver commercial cleaning services of the highest caliber.
You just need to know how to identify the right provider and protect yourself from the companies that disappoint at every turn.
Plymouth Janitorial Service Growth reflects increased demand for dependable local cleaning services and a commitment to scaling quality as more facilities come on board.
Buying Local Cleaning Services In Plymouth Doesn’t Mean You Should Suffer Fools Gladly
Buying local IS better, but only if the service is professional, effective, and aligned with what YOUR facility needs.
So how do you keep your dollars local and still get precisely the commercial cleaning services you require?
One key is learning how to weed out the cleaning companies that are likely to cause problems down the road.
It’s important to note there are ten key issues that cause well over half of the problems Facility Managers experience with cleaning and maintenance providers.
When you can identify these warning signs early, it becomes much easier to screen prospective Plymouth janitorial services.
Use these ten “red flags” to find a local Plymouth janitorial company that follows industry best practices and delivers on their promises.
The 10 Red Flags to Avoid When Choosing A Janitorial Services Company
1. Confusing or Cloudy Janitorial Pricing
Confusing or cloudy pricing is a major red flag, whether the company is local or national.
Cloudy pricing is often a sign of inexperience, or a deliberate attempt to justify extra charges later.
Imprecise pricing makes it difficult to compare quotes and puts you at a disadvantage when making a buying decision.
Clear, transparent pricing also makes it easier to hold commercial cleaners accountable for the work they agreed to deliver.
2. People Problems
Know this: if your commercial cleaners in Plymouth have people problems, they will become YOUR problems quickly.
Janitorial services rely on frontline cleaners, which means people are the foundation of any janitorial company.
If a cleaning company takes shortcuts with any of their people processes, it’s a major warning sign.
Illegal subcontracting, illegal hiring, or shortcuts in training and management typically indicate deeper issues across the business.
Companies that cut corners with people often cut corners everywhere.
3. Don’t Allow Shortcuts With Security
Nothing is more important than occupant safety and overall building security.
If your Plymouth janitorial company is casual about security, run.
No janitorial company should put you at risk with illegal hiring practices.
Any company that takes shortcuts with employee screening should be avoided.
Who wants office cleaners with a criminal record or drug use moving about their facility?
Also avoid companies that skimp on training, fail to offer competitive wages, or suffer from lax management that leads to high janitorial turnover.
4. High Janitorial Turnover
If a Plymouth cleaning company has higher-than-average turnover, service in YOUR facility is likely to suffer.
A revolving door of new hires creates inconsistency, delays, and repeated training cycles.
That costs the janitorial company time and money, and those costs often get passed on to you.
Instead of stable, responsive service, you end up with cleaning that feels unpredictable and constantly “in flux.”
While turnover is common in lower-wage roles, strong companies use real systems to attract and retain good people.
Here are a few ways turnover can reduce service quality:
- High janitorial turnover reduces the value of the services you receive.
- Higher turnover increases the likelihood of poor quality work.
- New cleaners often lead to recurring missed or unfinished tasks.
- Too many new faces weakens the relationship between on-site cleaners and you, the customer.
- Turnover increases the risk of damaged equipment and wasted materials, costs passed on to you.
- A revolving door creates both real and perceived security concerns.
- Onboarding costs are often offset by higher prices that YOU end up paying.
5. Insufficient Training
One of the best ways a janitorial company can deliver high-quality service is through strong employee training.
Even though janitorial services may seem simple, modern cleaning has become more complex and technology-driven.
Well-trained employees perform better, feel more confident, and stay more engaged in their work.
Does your prospective Plymouth janitorial provider take training seriously?
Do they offer formalized training that supports consistent, effective, and individualized service?
Training should include basic fundamentals plus specialized topics like:
- Restroom Cleaning
- Blood Borne Pathogen training
- Hazcom Communications
- Team Cleaning
- Interior Office Cleaning
- Hard Floor Cleaning
- Carpet Cleaning
- OSHA & other Safety training
- Green Cleaning
6. A Lack Of Responsiveness
No matter how capable a janitorial company is, mistakes will happen and things will occasionally get missed.
When problems arise, how quickly does your Plymouth cleaning service respond?
Facility Managers often report that they don’t hear back, or they’re told an issue is resolved, only to see it keep happening.
A lack of responsiveness forces you to either accept poor service or constantly chase your vendor.
You should have to do neither.
7. Poor & Ineffective Communication
Communication is a critical component of effective janitorial services.
If there is strong communication between you and your cleaning services, small issues don’t turn into big problems.
To deliver a high level of service, a cleaning company must communicate well with both customers and internal staff.
The best commercial cleaning companies actively seek feedback, both positive and negative.
They expect issues to arise and stay proactive and responsive when they do.
8. A Lack of the Systems to Assure Reliability Through Accountability
Good service doesn’t happen by accident. It happens by design.
Does your prospective Plymouth janitorial service have systems in place to ensure reliability and accountability?
Do they conduct regular inspections and provide useful feedback to employees?
Are important components of the business structured around processes that create consistency?
Most companies want to make customers happy, but the question is: who backs up good intentions with a real plan?
9. Not Using Technology to Enhance Effectiveness, Increase Efficiency & Cut Costs
Technology and innovation matter in every industry, including janitorial and building maintenance.
Better equipment can reduce labor hours and improve outcomes.
Software, apps, reporting, and inspections can help keep service on track and communicate progress clearly.
The best janitorial companies embrace tools that make high performance easier to maintain.
10. When a Lack of Professionalism Is A Problem
Professionalism is a key component of success in every industry.
Even if a janitorial service is responsible for cleaning restrooms and emptying trash, professionalism matters just as much.
Professionalism includes well-trained teams, the right equipment, and a skilled approach to cleaning your facility.
It also means clear communication, quick response when issues arise, and a commitment to continual improvement.
Professionalism shows up through employee screening, badges, uniforms, and strong workplace standards.
Are you looking for cleaning services in Plymouth Michigan? Are you tired of underperforming cleaning companies and ready for a higher level of service?
Here at Stathakis, we have spent over thirty years developing a standard of service and creating lasting relationships with our customers.
If you are a Facility Manager in Plymouth or surrounding areas and you need commercial cleaning, office cleaning, school cleaning, industrial cleaning, medical cleaning, or other building services, please contact us.
