With the present economic situation, cleaning companies in Michigan are much more fragmented than in other areas of the country. Many auto industry employees, for instance, that have been laid off or forced in to early retirement, opt for starting up small businesses. While there’s certainly nothing wrong with that, many don’t realize that a cleaning company start up will lead to so much more than emptying trash cans and sweeping floors.
Conversely, there are the national and large regional cleaning companies in Michigan that are brought into the state to service massive accounts. In their wake, these national janitorial companies try to pick up buildings near their large account.
So what kind of company best for service in your building?
- Small start-ups: These companies often attempt to overcome the obstacles they face, like inexperience and lack of resources, with owner involvement and working long hours. In the end, they are only as good as the health and availability of the owner. In the early stages, small cleaning companies in Michigan may be able to keep up with demand, however, as they take on more clients or as your company grows, their customers can find themselves directly managing the on-site janitorial staff. Furthermore, the U.S. Census Bureau's Characteristics of Business Owners Database reports that 64.2% of all business start-ups fail. So that means that there is a two-thirds chance that your small janitorial start-up contract will not work out.
- National cleaning companies: As stated before, the national cleaning companies in Michigan come into the state to service large, mega accounts. They like to broaden their footprint into the local market by picking up some medium sized accounts associated with the larger one; anything to increase their profits and please their shareholders. Often, those businesses are put on the back burner, because they’re really there for the large account, not the smaller facilities. When something goes wrong, the facility managers in the medium sized buildings find they may have a difficult time getting through to the right people when they need help most. Before hiring one of the large national cleaning companies in Michigan, ask a lot of questions and get a long list of references of those who can attest to good customer service.
- Medium sized companies: The backbone of our American economy, mid-sized cleaning companies in Michigan that have been in business for at least 10 years have gotten past the aforementioned 64.2% failure rate and won’t be going away anytime soon. They are big enough to deliver quality work and a variety of services, but still small enough to care. Home-grown cleaning companies in Michigan, have a good local presence to support their customer base, and also pay local taxes and reinvest their profits in the local economy. Again, ask a lot of questions before signing on and make sure you get a list of outstanding references.
When it comes to selecting the best cleaning companies in Michigan for you and your facility, keep in mind that size matters. Think first about how big your business is and what kind of janitorial involvement you’ll need. Remember that your time is valuable and you don’t want to be stuck with a company that is likely to forget about you.