((People + Value) x (Consistency – Fuzzy Pricing) + (Budget Concerns + Responsiveness)) = ???
Is looking for the right office cleaning company starting to feel like a complex algebra equation that you couldn’t possible solve? Are there just too many variables, too many unknowns with no real solution in sight? Are you overwhelmed by the complexity of finding an office cleaning company that will offer effective office cleaning services at the value you need? While finding the right commercial office cleaning company might feel like high level math that only a genius or savant could solve, there is a fairly foolproof formula for fantastic office cleaning and you don’t have to have an advanced degree to understand it. With a few key variables uncovered, you can find office cleaning companies that offers effective office janitorial services with numbers that add up to real value for your facility. Ready to put pen to paper and work it out?
"With a few key variables uncovered, you can find office cleaning companies that offers effective service with numbers that add up to real value for your facility."
Don’t Let Your Office Cleaning Give You Fuzzy Math
Is your prospective office cleaning company giving you numbers that just don’t add up? Are your janitorial bids full of fuzzy math? Are office cleaning bids so imprecise that you don’t really know what it is you are paying for? Find an office cleaning company with transparent pricing and you have solved a big part of your problem. Vague or ambiguous office cleaning quotes are problematic for a multitude of reasons. First, if you cannot compare cleaning quotes and janitorial bids in an ‘apples to apples’ way, how can you determine which professional office cleaning company is actually offering you the best VALUE and not just lowest price? While price is important and every Facility Manager wants to secure a good deal for their company, value is significantly more critical. Price is what you pay, value is what you get. If an office janitorial services company has promised you a low cost but you are not getting the work you need to keep your facility running smoothly, you are not getting a good deal.
"When it comes to office cleaning, price is what you pay,
value is what you get."
Second, if you don’t really understand what you are getting for your dollar, how can you hold your office cleaning service accountable? The best, most effective professional office cleaning contractors wants you to understand what you are getting and how much it will cost. They don’t want confusion because they know it will only create problems down the road. The best commercial office cleaning services want everyone on the same page as to what you are getting and for what price. This way they can set a benchmark for success and your satisfaction. The best office cleaning services don’t just want to GET your business, they want to KEEP it.
Without Good People, the Numbers Never Add Up Right
Good people who are a good fit for the work are the cornerstone of every service business. The best commercial office cleaning services know this and work diligently to create and refine processes that help them attract, hire and retain the best people for the job. Want to know if a prospective commercial office cleaning really understands how critical people are to their long term success? Ask them what they do to find, screen, hire, train and manage great teams. The most effective office cleaning companies are passionate about finding, screening, training and supporting the best people for the job and will be excited to show you just how they outshine the competition. No business just divines the right answer to the people problem, they must do the work. This requires processes and consistency. Is your commercial office cleaning service conducting a full background check and drug screening MOST of the time or ALL of the time? These details matter and they matter a lot. Partner with an office janitorial service that doesn’t do thorough screening and you have no idea who is coming in and out of your facility. Partner with a commercial office cleaning company that is uninterested in a strong company culture and you will get office cleaners in your facility that are apathetic and routinely leaving the job.
"No business just divines the right answer to the people problem,
they must do the work inherent in finding, screening, hiring, training and managing employees who are a good fit
for the work of office cleaning."
You CAN Find An Office Cleaning Company That Has the Answer
While it might seem like an overcomplicated, unsolvable equation, finding the right office cleaner to partner with is possible and it doesn’t have to tax your brain. The best professional office cleaning companies understand that the first order of business is having the right people in place, well trained and managed to deliver effective service. Then responsiveness to your customers comprises the other side of the great office cleaning equation. Responsiveness is the foundation of any service business. The reality is that people are performing a service and people are only human after all. Even the most effective, professional office cleaner will need some feedback to fine-tune their work to your individual needs. Issues are bound to come up now and then, it isn’t really IF your commercial cleaning company is going to make a misstep as much as what do they DO when it happens? The most effective office janitorial service has a clear, written plan on how they deal with communications with their customers. Anything less will lead you to the wrong answer.
"It isn’t really IF your commercial cleaning company is going to make a misstep as much as what do they DO when it happens?"
Looking For the Easy A?
Wish there was an easy way to get an easy A when it comes to finding your next office janitorial service? While shortcuts are discouraged when you are in school, they are encouraged when you work as a Facility Manager, as long as they are effective. You don’t have to go it alone trying to solve your office cleaning puzzle when there is an effective way to get the right answer every time. As a Facility Manager, why wouldn’t you avail yourself of any and all advantages you could in finding and hiring a solid, consistent and quick to respond office cleaning service?
One means to get to the answers to your office cleaning problems faster and more effectively is to put industry certifications to use in creating your short-list of qualified, professional office cleaning companies. Certifications like the ISSA CIMS for example, are received by those office cleaning services that consistently meet high quality standards and benchmarks that differentiate the A+ students from the slackers. Companies that seek industry certification are committed to their industry, their company, their people and their customers. It’s just good math. Don’t get caught in a tailspin looking for the right answers to your office cleaning problem. The answer is easier than you think.