As a hospital administrator, a medical group owner, or a facilities manager, you are required to manage and handle so much.
When you outsource your medical cleaning, you want to pass on the duties to your commercial cleaning company, trusting that they have the information, training, and systems that guarantee the job is completed to the required standard.
So it is really disappointing and frustrating when you realize your cleaning company is not up to the job.
Health Care Cleaning Vs. General Office Cleaning
Medical cleaning is very different than general office cleaning.
There are compliance and safety issues that go well beyond mopping a few floors and emptying trash cans.
Adding to the already overloaded facility manager’s duties is the discouraging fact that many commercial cleaning companies will say whatever they think they need to get your business.
In a general office setting, this might result in a few months of trying to get the job done that you were promised.
However, in a health care setting, the consequences of poor medical cleaning go well beyond frustration and a few angry phone calls.
So Much is at Stake With Health Care & Medical Cleaning
What’s at stake?
Health care facilities are perceived very differently from retail spaces like shopping malls and storefronts.
Because of risks and fears about disease, and the fact that health is so personal and important, patients expect the places they visit to be squeaky clean.
No one wants to take their child for a check-up and see dirty floors, soiled chairs, or unknown fluids on a wall.
These signs that a medical building is not being well maintained create doubt and concern.
What’s at stake is your reputation, your practice, and the health and safety of everyone entering your building.
Find the Right Medical Cleaning Service
It is one thing to know you need a reputable medical cleaning company — it is another to know how to identify the company actually up to the job.
A great way to find qualified providers is to ask other Facility Managers within the healthcare industry for referrals.
Referrals can quickly narrow down which health care cleaning companies in Michigan might be a good fit.
But what else can you do to find the right service?
Experience is the Best Teacher With Medical Office Cleaning
The highest-performing medical cleaning companies typically have the most experience in healthcare environments.
The longer a company works in this niche, the better they get at it.
A cleaning service with healthcare accounts has already developed specialized training and addressed learning-curve challenges.
Don’t let a small, inexperienced company “learn” on your facility.
An experienced medical cleaning company also understands the regulatory and compliance side of healthcare.
They should have in-depth knowledge of HIPAA, bloodborne pathogens, and other safety guidelines.
The best companies know which hospital-approved chemicals and disinfectants to use.
Do You Trust Your Medical Cleaning Company? Should You?
In any service industry, people are the most critical element.
Facility Managers must be able to trust the individuals entering their building.
Your cleaning company should be transparent about its screening procedures.
This includes nationwide background checks, Michigan-specific checks, drug tests, references, and employment verification.
Does Your Commercial Health Care Cleaning Company Train Their People?
A reputable medical cleaning provider must *show* you their training, not just talk about it.
How are employees prepared to handle the precise requirements of a healthcare facility?
If they genuinely care about servicing healthcare accounts, they will have specialized protocols and training modules.
Want a secret to identifying great medical cleaning companies?
Look for companies with turnover significantly below the national average of about 200%.
High turnover means you’re paying more for less experienced cleaners.
This hurts cleaning quality and increases long-term costs.
Finding a Medical Cleaning Company With Systems That Guarantee Success
Every reliable business has systems.
A commercial medical janitorial company should be no different.
Companies without systems cannot deliver consistent service.
Professional medical cleaning companies have systems for hiring, screening, training, inspecting, and managing operations.
With solid systems in place, you are far more likely to receive consistent results.
Can You Find a Great Michigan Medical Cleaning Company at a Good Value?
Yes.
In the janitorial industry, a higher price does not automatically mean better service.
A high price may indicate poor estimating instead of superior performance.
And very low bids often lead to extra fees or reduced service later.
Your goal should be *value* — the right services at a fair price.
A reputable Michigan medical cleaning company will offer transparent pricing.
They will clearly outline what you are getting and how it is priced.
This clarifies expectations and allows fair comparison between vendors.
Please Tell Me There Is An Easier Way to Hire a Great Medical Cleaning Service
There is a shortcut — CIMS Certification.
CIMS is an industry certification requiring cleaning companies to demonstrate adherence to strict best practices.
It is not a paid certificate — it is a rigorous audit requiring real systems, management, and consistency.
Many Facility Managers use CIMS certification to create a shortlist of reliable medical cleaning companies.
Finding the right medical cleaning provider becomes much easier when you focus on the fundamentals: experience, people, systems, value, and commitment.
Modern Medical Cleaning Standards reflect stricter protocols designed to reduce infection risks and improve patient safety.