The Hidden Cost of In-House Commercial Cleaning

The Hidden Cost of In-House Commercial Cleaning

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Keeping your facility clean and well maintained is already challenging — add budget cuts and belt tightening into the mix, and many Facility Managers begin searching for new ways to stretch every dollar.

Maybe you’ve considered hiring your own in-house cleaner or even building a small internal team. In today’s economic climate, everyone is looking for creative ways to save money — but will handling your building maintenance and cleaning internally really save you anything? What are the hidden costs of DIY cleaning? And could outsourcing to a professional cleaning company actually reduce your expenses?

Sometimes the Straightest Line Really Is the Shortest Path

Facility Managers are great problem solvers and multi-taskers, but many DIY projects cost more in time, effort, and mistakes than simply letting a professional handle it from the start.

An in-house cleaning operation is essentially a business within your business. Do you really have time to launch, manage, and oversee a second business without pulling resources away from your core responsibilities?

Even if you manage to do it well, the hidden costs pile up quickly. Managing employees — recruiting, hiring, training, background checks, disciplinary action, payroll, overtime, benefits, and performance oversight — consumes time and money. These responsibilities drain resources better devoted to your core mission.

“I’ll Just Add Cleaning to Someone’s Job…” — Why It Never Works

Many Facility Managers attempt to assign cleaning duties to existing staff — and most fail.

Why? Because:

  • The work goes unfinished or is done poorly.
  • Employee morale suffers — no one wants unexpected janitorial duties.
  • Turnover increases as workloads grow and resentment builds.

Can you imagine your warehouse employee being thrilled to clean the restroom her co-workers use every day? Responsibility creep, unkempt spaces, and burnout quickly follow.

Why Professional Commercial Cleaners Matter

Cleaning is not “just Windex and a toilet brush.” Effective, safe, compliant janitorial work requires:

  • Proper training and onboarding
  • Chemical safety knowledge and storage protocols
  • Understanding of cross-contamination risks
  • Correct use of equipment and PPE
  • Best practices for touch points and high-risk areas

Shortcuts in cleaning *do not save money*. They create bigger, more expensive problems — including safety risks, illness spread, poor facility image, and larger maintenance issues down the road.

The Hidden Costs of In-House Cleaning

Running an internal janitorial department brings both direct and indirect expenses:

  • Hourly wages, payroll taxes, and benefits
  • Insurance and liability coverage
  • Recruiting, onboarding, and training
  • Turnover, termination, and unemployment costs
  • Supervision time and administrative oversight
  • Purchasing and maintaining cleaning equipment
  • Buying supplies *without* the cost savings of bulk commercial pricing

A professional janitorial company buys in volume — you don’t. Their pricing power, resources, and experience typically reduce your long-term expenses.

Shift Management & Liability to a Facility Services Professional

Outsourcing shifts responsibility to a trained, insured, fully staffed cleaning company that specializes in maintenance operations.

The best commercial cleaning companies:

  • Stay current on industry standards and regulations
  • Understand risks associated with maintenance tasks
  • Carry general liability and umbrella policies to protect you
  • Provide trained, vetted, and supervised staff

Their expertise protects your building and minimizes your exposure to third-party claims.

The Benefits of Outsourcing Your Facility Maintenance

Many Facility Managers initially consider in-house cleaning to reduce costs — but outsourcing often delivers far greater savings, including:

  • No procurement, inventory, or equipment costs
  • No training, HR, or supervision burdens
  • Professional-level cleaning quality and consistency
  • Modern tools, technology, and disinfecting methods
  • Better budget predictability

With the right Michigan commercial cleaning partner, you gain efficiency, reduce risk, lower long-term expenses, and elevate your facility’s image — all while freeing yourself to focus on what you do best.

Outsourcing isn’t just a cost-cutting measure — it’s a strategic advantage.

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