What Qualities Do You Want in A Commercial Office Cleaning Company?
As you likely know, the world is filled with a host of office cleaning companies all claiming to be the best one out there.
Sorting through the crowd to find the one that meets YOUR needs and price range can be difficult to say the least.
Many Facility Managers rely on price, recommendations, and online reviews to narrow down the list — all useful, but still not enough to make the right decision.
When your office urgently needs a deep, professional cleaning, even if you must choose quickly, there are a few critical things to keep in mind.
The Importance of the People & Teams That Are Your Office CleanersThe single most important element of any service business is the people who are customer facing.
Never pick a Detroit office cleaning service that lacks a solid process to find, hire, and retain a skilled team of office cleaners.
Companies that invest heavily in their people — through training, screening, and retention — set themselves up for success and deliver much better results for your facility.
Favor companies that take hiring seriously, conduct background checks and drug screening, and put real resources into developing their staff.
Practice Makes Perfect, 5-Star Cleaning Teams Are TRAINED
Experience matters — the more experienced and trained a technician is, the better and more efficient the results.
A well-trained team follows the cleaning spec, identifies high-need areas, and focuses their efforts where it's most valuable for your budget.
They know their products and equipment and can make the right decisions to keep your office clean.
And as technology evolves, trained workers are far better equipped to use modern tools and deliver superior outcomes.
5-Star Teams Have the Tools for the Job
Companies that invest in advanced cleaning technology — Boost floor machines, HEPA vacuums, low-noise equipment, green solutions — perform better with less disruption.
Not all companies invest in these tools, and outdated equipment often leads to slower, less effective cleaning.
This wastes time and fails to give your facility the thorough cleaning it requires.
5 Star Cleaning Companies Keep Janitorial Turnover Low
A successful commercial office cleaning service relies on its management team to guide, support, and reward staff.
Strong leadership keeps turnover low — significantly lower than industry averages.
Low turnover means consistent, competent, engaged employees who take pride in their work and deliver higher-quality cleaning.
5-Star Experience Doesn’t Have to Cost More
A better, more experienced office cleaning company doesn’t always cost more.
Experienced companies price accurately, so you avoid bizarre price swings, hidden fees, and unexpected charges.
They know exactly what they’re doing — therefore you know exactly what you’re paying for.
High-volume professional cleaners also buy supplies more cheaply and work more efficiently, reducing costs to you.
5 Star Commercial Office Cleaning Companies DON’T Take Shortcuts
Shortcuts in cleaning never work out — especially dangerous shortcuts like illegal subcontracting or using undocumented workers.
If a company cuts corners there, where else might they be cutting corners?
Your contractor must be fully insured — skipping coverage exposes you and your facility to unnecessary liability.
Five Star Office Cleaning Must Include Green Cleaning
People want safe, non-toxic chemicals in their workplaces.
Green cleaning solutions reduce chemical exposure, improve safety, and minimize waste.
Look for certifications like Green Seal to verify a company’s commitment to environmentally responsible cleaning.
5 Star Office Cleaning Companies Have A Recipe for Success
Success requires a plan — and your prospective cleaning company must have clearly defined systems.
Top providers maintain accountability in pricing, training, inspections, cleaning processes, innovation, and communication.
These systems ensure quality and consistency every time.
When choosing a provider, always ask how they maintain accountability across their operation.
