The Difference Between a Winner and a Loser
If office cleaning is a contest, then finding a winner is no easy task. Not only is the office cleaning market place a crowded one, it can be difficult to tell the difference between the winners and the losers. It is entirely possible you’ve had one or more bad experiences with office cleaning companies. Or, this is your first time trying to find one, and your not sure where to start. Do you choose a prospective company based on online reviews? Recommendations of other Facility Managers? Price? Or is there a better way to make sure that the company you partner with is right for you and your facility? If your office is looking dirty and grimy and potentially scaring away potential customers, you have to act quickly. But make sure you do your responsible research and find the commercial cleaning company that will offer the most value for your budget. Here are ten top things that separates the winners from the losers to help you get premier office cleaning services.
1 – Teams That Score
Any company that is in the business of service is completely represented by its staff. So you should never partner with a Detroit commercial cleaning service that doesn't have the best processes in place to train and retain their employees. When a company invests in the people that represent them, they set themselves up, and by extension you, to win. As such, one of the best ways to gauge a prospective office cleaning service is to look at their systems for recruiting, screening, and training.
2 – Tip Top Training
Experience and training have always been the best way to deliver a high quality service. The top-of-the-top office cleaning companies thoroughly train their staff to be professional technicians with a base of knowledge to rival any person in the industry. The best technicians and teams can quickly identify how to effectively and efficiently tackle your office cleaning.
3 – Equipped for Success
Like everything else in the world, the office cleaning industry has been advancing at an unprecedented pace bringing with it more efficient, effective and powerful equipment, techniques and supplies that provide greener solutions, greater effectiveness and even cost efficiencies. However, not every company has the wherewithal or foresight to invest and implement these money saving innovations because as happens all to often, they don’t want to invest valuable profits in new technology or are simply to set in their ways to change.
4 – Winners Carry Their Teams
Office cleaning companies that are in it to win it bring everyone else along with them. Simply put, this means that their management teams push everyone to perform at the highest level. They reward their strongest members for their efforts and help those that are falling behind to achieve. They are playing to win the long game by having the strongest teams with the least employee turnover. What does this mean for you? It means your going to have engaged employees working to clean your offices to the best of their ability. It means that you aren’t going to have to worry about communication or problems not being addressed. The best companies will almost always have the best teams.
5 – No Such Thing as Beginner’s Luck
Experience is king, we all know this. Companies that have a higher level of experience are simply going to perform at a higher level. Something that not all of us recognize, however, is that often the more experienced companies can be equally priced with those companies lagging far behind in results and value. Now this may seem very counter-intuitive. Why would a company that has spent years honing their skills charge less for their service? First, an experienced office cleaning company knows exactly how to make a bid. You will be getting exactly what you paid for. Second, the best companies, as common sense economics would tell us, operate at higher volumes. As such, many items are purchased in bulk reducing their hard cost to you. Finally, the best companies in the industry are always trying to price competitively to attract the most business. It doesn't make sense for a company that knows they can impress you and keep your business to price themselves outside of everyone’s reach. Further, these companies competency means that they can get more cleaning done in less time reducing labor hours and the cost to you. Why partner with an expensive, inexperienced office cleaning company when you can get a skilled service provider for a comparable price and far better value?
6 – Slow and Steady Wins the Race
If life has taught any of us anything, it is that shortcuts rarely work out. The same life lesson applies to your office cleaners. If they are taking shortcuts with illegal hiring or subcontracting, not only is it an indication shortcuts are being taken elsewhere, it will always come back to bite you. Not only will it put the quality of your service at risk, it can be detrimental to your reputation and standing. Is it really worth partnering with a company that takes shortcuts to try to win your business?
7 – Losers Take Risks
As long as we are on the subject of shortcuts, we should also talk about risk taking. We all avoid unnecessary risk and so should your office cleaning company. If the commercial cleaning company you partner with isn’t fully insured or even insured at all they are introducing an unnecessary liability to your workplace. Unfortunately, this isn’t all that unusual to see. Many smaller companies will skimp on insurance to help bolster profit margins. Don’t take risks with expensive litigations, make sure you partner with a company that is fully insured.
8 – Winning With Green Cleaning
We all know that office cleaning chemicals have never been particularly safe, so we want to know exactly what's being used in our facility. Fortunately, innovation has yet again provided us with a solution. Green cleaning is becoming an increasingly popular office cleaning solution for many companies. Green cleaning is not only better for the environment, it has been demonstrated to create a healthier workplace. Further, Green Cleaning implements less wasteful techniques to reduce the overall cost to you.
9 - Plan to Win
Successful companies are never without a plan. As such, these crème-of-the-crop companies have put into place systems to assure quality and reliability in their practices as well as to promote accountability. They identify problems quickly and address them and provide a consistent and professional service. When you are rooting through the crowded office cleaning marketplace, look for companies that are committed to continually improving their craft in pricing, inspections, cleaning, innovation, and management, with a plan. He who designs the best plan wins.
10 – Partnering with the Right Company is a Win
While finding the winning commercial office cleaning company isn’t a slam dunk, it is worthy of your time. When you find the right building services company, they become a true partner in your facility’s maintenance. Companies that take a long range view of their relationship with you are more likely to work hard to continually offer you the responsiveness and value you need. Likewise, many building services contractors that offer expert office cleaning also provide a range of other services for typical building needs, like janitorial services, to special projects. Invest time into finding the right company and you can go back to them to meet additional maintenance needs.
A Winning Formula
Finding the right commercial office cleaning company for your facility will never be a sure-fire task. There will always be trials and tribulations that go along with it that can make it a real thorn in the side. However, that isn’t to say it isn’t a worthy goal. Companies that put your long term relationship above short term profits are going to be partners that ultimate reduce your workload, not increase it. Similarly, companies that provide office cleaning are often the Swiss army knife of the industry making them a versatile tool for all your company’s needs. Invest some time into finding the right office cleaning service provider and we promise that you won’t be disappointed with the results.
Here at Stathakis, we combine state-of-the-art innovations in office cleaning and care with proven training and industry practices to give you the service you need. If you need office cleaning services, you won’t be disappointed with Stathakis. For more information on how you can get offices cleaner than they have ever been, please contact us at #800-278-1884.