High Cleaning Turnover Rates Will Cause Problems for Your Business
As facility managers we may not think too much about high janitorial turnover. After all, it is our cleaning company’s staff, not ours. However, high turnover from your office cleaning company can spell disaster for your facility. Let’s look at some of the ways it can impact you:
A Reduced Quality of Work: A revolving door of employees means each new person entering your facility is less familiar with the specific needs of your building and less trained to carry out necessary tasks. New employees are usually less efficient and more wasteful because they lack experience.
Increased Cost to You: High turnover has direct costs that are often passed on to clients. Hiring, training and screening new employees is expensive, and these costs can be reflected in your cleaning bill.
Safety Concerns: Employee screening is an important step in ensuring that people entering your building are trustworthy and reliable. Higher turnover increases the likelihood that proper screening procedures may be rushed or overlooked.
If you are paying a premium price for cleaning, high janitorial turnover makes it far less likely you are getting your money’s worth. There are professional and reputable cleaning companies with turnover rates significantly lower than industry averages.
When evaluating providers, ask about employee turnover. Regardless of the quoted price, high turnover from your office cleaning company can end up costing you much more in the long run.
How Does Your Janitorial Company Treat Their Employees?
Janitorial and commercial cleaning jobs are often demanding and sometimes underappreciated, which contributes to the industry's high turnover rate.
However, companies that fail to provide competitive wages or supportive working environments will only worsen this problem. Lower-skilled industries often experience high turnover, and the janitorial industry can reach rates close to 200%.
Professional cleaning companies recognize the value of employee retention and actively work to reduce turnover through better management practices and workplace culture.
Is your current office cleaning company doing enough to retain skilled employees and avoid the constant revolving door of new staff entering your facility?
How We Keep Janitorial Turnover Well Below Industry Averages
While the janitorial industry is known for high turnover, not every company experiences it to the same degree. Professional cleaning contractors understand the importance of employee satisfaction, training and long-term retention.
Companies that exceed industry standards often invest in comprehensive training programs, management systems and employee recognition initiatives.
Well-trained employees who feel valued are far more likely to remain with their company and consistently deliver quality service.
At Stathakis, our efforts to improve employee retention have helped us maintain a turnover rate of around 40%, significantly lower than the industry average of roughly 200%.
We promote employee success through teamwork, continuous learning and recognition programs. Initiatives such as Open Book Management help create transparency, incentives and engagement within our team.
Our organizational philosophy, Ubuntu, helps foster a supportive workplace culture that benefits both our employees and our customers.
At Stathakis we strive to deliver the best value in commercial cleaning services, and our people remain the most important part of our commitment to our customers and community.
