How Do Your Office Cleaning Prices & Service Add Up?
Is the difficulty of trying to find a new commercial cleaning company beginning to feel reminiscent of your college algebra course?
Does it seem like no matter what you do, you can’t ever seem to find the right solution?
Finding the right office cleaning company for your facility can feel like a seemingly insurmountable task.
For every professional, effective office cleaning company, there are probably at least twenty cleaning companies just treading water.
Fortunately for you, although this task can feel Sisyphean or even impossible, there is a tried and true formula (no algebra we promise) for finding high quality, effective, responsive office cleaning without too much suffering on your part.
By looking at a few core aspects of office cleaning and what takes it from poor to good to great, you can see what makes a company effective and those qualities that add real value to the service you receive.
Fuzzy Pricing is a Major Red Flag
Forget the algebra, this isn’t rocket science, but if you did the math on your prospective cleaning companies bid and things just aren’t adding up it might be time to look for another office cleaning company.
An imprecise bid has a number of inherent problems with it.
First, if the pricing isn’t clear, it can be difficult to see what it is your actually paying for.
Without being able to determine the value of a service, it can be difficult to decide if a commercial cleaning company is right for your facility.
Fuzzy pricing can be a function of hidden fees and upcharges, which can damage an already reduced budget and throw planning into a tailspin.
Second, without a clear price point it is impossible to compare different companies to each other.
As a Facility Manager, you are always looking to get the best deal, so not having the tools to compare pricing is a major handicap.
The most experienced, professional companies will always give you a detailed and crystal clear bid.
They want to set a benchmark and consistently perform at that level so that you continue to give them business.
The Equation is Fairly Simple, Good People = Good Service
Any service business’s most important asset is the people that they employee.
The best commercial cleaning companies understand this and work constantly to attract, hire, and retain the best staff.
A good gauge of the quality of any prospective cleaning company is their understanding of the value of their staff.
Ask them how they attract, screen, hire, train and retain their top talent.
The best companies will show you clear, well thought through processes that make them stand out.
Companies that dedicate themselves to finding the right employees and implementing background checks and drug checks will take cleaning your facility just as seriously.
Partnering with a company that cares deeply about company culture will always yield better results than one that does not.
The Solution Lies in the Right Office Cleaning Company
Communication is another important trait of any successful commercial cleaning service provider.
These companies recognize the need to have the right people in place to deliver the most effective service and respond to your requests.
As a Facility Manager, you know responsiveness is crucial in any service business.
Even the most effective, professional office cleaner will need feedback to fine-tune their work.
It is never a question of if a company will make a mistake, but how they will address it.
The top-tier companies will communicate their plan to fix the issue and implement it quickly.
Take Advantage of a Couple of Industry Shortcuts
Finding the right cleaning company can feel like a giant headache full of numbers, computations and promises.
Fortunately, there is a valuable shortcut to save time: use industry certifications to filter your options.
As a Facility Manager, why wouldn’t you use any advantage to find a consistent, responsive office cleaning service?
One of the best shortcuts is using ISSA CIMS certification.
Companies with CIMS certification are often the best in the industry, committed to excellence and innovation.
Using CIMS helps you narrow your list and avoid wasting time on unqualified providers.
