Considering Straying From Your Current Carpet Cleaning Services?
Clean, fresh carpets are an important part of your facility maintenance. When customers, visitors, employees, tenants or guests enter your building, you want their impressions to be favorable.
Unfortunately, nothing catches the eye faster than stains and dirty wear patterns on carpeting.
Perhaps you have a carpet cleaning company you usually turn to, but they just haven’t been doing the job they once did.
Or maybe you have been through a number of bad relationships with carpet cleaners and just want to settle down with carpet cleaners that know what they are doing.
Maybe you're just starting the process of looking for a quality carpet cleaning company.
You CAN find effective, affordable, customized carpet cleaning services—but you must have good information to make meaningful choices.
Below are critical factors that will make or break your commercial carpet cleaning services and how to find the right Building Services Contractor.
1. Is Your Carpet Cleaning Company Using State-Of-The-Art Equipment?
The carpet cleaning industry has made major technological strides. Newer equipment is leaner, greener and cleaner.
Modern equipment gets carpets cleaner and helps extend the lifespan of your office carpeting.
Dated, inefficient, poorly maintained machines do not provide the level of quality you need and can even damage carpet or void warranties.
If your Detroit carpet cleaners use outdated equipment, they are shortchanging you on cleanliness and value.
2. Are Your Carpet Cleaners Still Using Bonnet Cleaning?
If your cleaners are still using Bonnet carpet cleaning, it may be time to switch companies.
Bonnet cleaning is essentially a hard floor buffer repurposed for carpet.
It does not actually remove dirt—just moves it around.
It is harsh, abrasive and often voids carpet warranties.
The reason some companies still use it is simple: it’s cheaper for THEM, not better for YOU.
If your carpet cleaners are stuck in the past, it may be time to move on.
3. Does Your Commercial Carpet Cleaning Company Have People Problems?
Companies that take shortcuts with their people often take shortcuts elsewhere.
Carpet cleaning requires trained individuals who enter your building, assess needs, identify stains, recommend solutions and treat wear areas.
If your carpet cleaning company cuts corners in hiring, screening, drug testing or background checks, this puts you at risk.
Illegal hiring or illegal subcontracting can compromise both service quality and security.
High turnover is another red flag—constant new faces often mean inadequate training and inexperienced technicians.
4. Does Your Carpet Cleaning Company Have Well-Trained Technicians?
Carpet cleaning technologies have advanced dramatically.
To get the best results, cleaners must understand how to operate modern equipment, identify stains and match them with proper solutions.
They must also design carpet appearance management programs tailored to your needs.
Well-trained employees deliver better results—it’s simple.
If a company does not invest in their people and processes, they are not the partner you want.
5. Are Your Detroit Carpet Cleaners True Professionals?
Professionalism must be evident across ALL aspects of the business.
Look for companies with trained, equipped teams that wear uniforms and identification.
Technicians should be able to explain their equipment and methods.
Equipment and trucks should be clean and well maintained.
Pricing should be transparent so you know exactly what you are getting.
6. Does Your Carpet Cleaning Company Tailor Services To Your Facility & Budget?
Your building’s carpeting needs are unique—there is no one-size-fits-all solution.
Traffic patterns, carpet materials and current condition must all be considered.
Budget requirements must also be respected.
A company offering a cookie-cutter program without a proper assessment is unlikely to deliver meaningful results.
7. Does Your Carpet Cleaning Company Offer A Carpet Appearance Management Program?
This type of program analyzes your building’s traffic flow and soiling patterns.
Instead of waiting for carpets to look dirty, appearance management keeps them looking good year-round.
Programs typically use a mix of spot cleaning, dry encapsulation and hot water extraction.
This protects your carpet investment and can add years to its usable lifespan.
Partnering With A Carpet Cleaning Company That Gets It Right
Facility Managers must sift through many companies to find those that truly deliver value.
The best companies prioritize their people—hiring, training, retaining and managing great technicians.
They invest in modern, greener technologies that clean deeper and protect indoor air quality.
They maintain strict quality control and operate with professionalism and integrity.
Need Help With Your Facility Carpeting?
Stathakis has been in the Building Services industry for over thirty years and understands the challenges Facility Managers face.
We provide Southeastern Michigan with custom carpet cleaning solutions using industry-leading technologies.
From truck mounted carpet cleaning to portable extraction to low moisture methods, all of our solutions meet industry best practices.
Improve your carpet’s appearance, extend its lifespan and enhance your facility’s indoor air quality.
We offer on-demand services and subscription carpet maintenance programs to help you plan ahead and save.
For more information, contact Matt Brown, Stathakis Special Projects Manager at #800-278-1884.
